I’m Scott, a UX Product Designer and Strategist with experience in logistics, healthcare, and e-commerce.
My background is in creative applications of technology with specialties in digital interactive performance design and psychology.
Case Studies
Health Insurance Claims and Costs Integration
Strategy and design to improve users’ understandings of the relationships between their health insurance claims and cost-sharing accumulators.
Health Insurance Claims Redesign
Strategy and design to improve users’ understandings of health insurance claims to reduce call-center cost at a health insurance company.
Beverage Industry Growth Strategy
Design strategy for an expanding neighborhood juice bar
B2C Insurance Payment Portal
Redesign a payment portal landing page to increase digital containment for Health Insurance Company
