I’m Scott, a UX Product Designer and Strategist with experience in healthcare and e-commerce.
My background is in creative applications of technology with specialties in digital interactive performance design and psychology.
Case Studies
Health Insurance Claims and Costs Integration
Strategy and design to improve users’ understandings of the relationships between their health insurance claims and cost-sharing accumulators.
Health Insurance Claims Redesign
Strategy and design to improve users’ understandings of health insurance claims to reduce call-center cost at a health insurance company.
